CRM Integrations

Salesforce, NetSuite and Microsoft Dynamics

Customer Relationship Management (CRM) software allows your sales force to shorten sales cycles and improve customer loyalty by automating day-to-day tasks and improving contact interactions in sales, customer service, field service, and marketing departments. CRM provides employees with detailed customer information so they can make quick, intelligent business decisions to resolve issues and provide efficient service. Although some organizations are able to use CRM directly out of the box, most customers need a customized solution to address specific business needs. Whether you need to add functionality or broaden the reach of certain tools, with CRM, customization is simple.

Mitel Phone Manager

Mitel Phone Manager

Mitel Phone Manager (formerly Xarios Phone Manager) is a fully featured desktop client designed to improve the user's interaction with their telephone. With built-in CRM integrations, including Salesforce, SugarCRM, Microsoft Dynamics and Netsuite, Phone Manager provides call control, click to dial and screen pop integration. For custom solutions the Phone Manager's .NET and ActiveX API can provide solutions for any business.

Read more: Mitel Phone Manager

Mitel MiCollab Client

Mitel MiCollab Client

MiCollab Client’s applications programming interface (API) enables the ability to integrate MiCollab Client into popular business applications including customer relationship management (CRM), enterprise resource planning (ERP), and vertical applications.

InGenius Connector Enterprise

InGenius Connector Enterprise

InGenius Connector Enterprise seamlessly integrates with CRM solutions to provide users with greater functionality, improved efficiency and advanced customer relations. Whether you are looking for an out-of-the-box solution or a customized solution, InGenius Connector offers a variety of options to suit your needs. Integrations include Salesforce, Microsoft Dynamics CRM and most TAPI enabled CRM software.

Read more: InGenius Connector Enterprise