Changes to Mitel’s Free UC Client Program

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Mitel has announced changes to the free Unified Communicator Express (UCX) client program. The existing free of charge UCX client program for MCD & 5000 platform deployments will be ending May 31st, 2013 and will be replaced with a free Unified Communicator Advanced (UCA) Basic client. Chargeable UCX deskphone control and UCX softphone client part numbers will continue to be made available.

Mitel is introducing a Basic Unified Communicator Advance (UCA) windows and web client that will allow UCA capabilities to be delivered to all Mitel IPT users in the organization at no additional cost.

UCA Client Feature Comparison

Features Basic UCA Desktop Basic UCA Web Advanced UCA Desktop (Standalone and UCC Standard) Advanced UCA Web (Standalone and UCC Standard
Click to Call from UCA Contacts Y Y Y Y
AutoAnswer Y Y Y Y
DoNotDisturb Y Y Y Y
CallForwarding Y Y Y Y
WebWindow (RSS) Y Y
DialFromExternal (External Dial) Y Y Y Y
Search (Compact Mode) Y Y
ButtonProgramming (Phone Button Programming) Y Y
VisualVoicemail (Visual Voice Mail) Y Y Y
Import Contacts (Outlook, Google) Y Y
Incoming Call Notification Y Y
Chat (UCC Entry Only) (UCC Entry Only) Y Y
Presence (UCC Entry Only) (UCC Entry Only) Y Y
SmartStatus (Dynamic Status) Y Y
- Softphone (Soft Phone) Y
PresenceOnPhoneSet (Presence on Mitel Sets) Y Y
Console (Console Option) Y
- - Collaboration (Collaboration Integration) Y
VideoCall (Video Calls) Y
Hotdesking from client Y
KnowledgeManagement (Knowledge Management) Y
OfficeLink (This refers to ability for user to originate calls from the mobile phone using the client) Y Y
Handoff Y
Calendar Integration (Google, Exchange) Y
Launchpad Y

Questions? Please feel free to get in touch.