OpenSSL Heartbleed Vulnerability


The Heartbleed bug is a vulnerability in a popular open-source implementation of the SSL/TLS protocol, called OpenSSL.  It may allow unauthenticated remote attackers on the Internet to read the memory of connected systems which use vulnerable versions of the OpenSSL library, which may compromise high value assets such as secret keys used to encrypt and decrypt private information. This could allow attackers, armed with these secret keys, to impersonate users and services, steal information or eavesdrop on communications.

This vulnerability is limited to specific versions of the OpenSSL library, that were made available after the bug was introduced in December 2011.  The bug is known as CVE-2014-0160.

Mitel is currently investigating its product portfolio to determine vulnerability on this issue.  This advisory will be updated on a regular basis, while we complete the investigation on the product portfolio.  The current status of the portfolio is as follows:

Products Not Vulnerable
The following products are confirmed to be not vulnerable:

Read more: OpenSSL Heartbleed Vulnerability

Frost & Sullivan awards Mitel for Cloud Ready Unified Communication Software Virtualization

CompTel is pleased to share that Frost & Sullivan has awarded Mitel their 2013 North American Award for Product Leadership for Mitel's pioneering product developments in real-time communication virtualization. The award is presented annually to the company that demonstrates innovation, provides quality and value to customers, and achieves rapid acceptance in the marketplace.

Mitel’s leadership in virtualization not only provides customers with a highly reliable and cost-effective option for data center and desktop management, but is also critical to enabling the migration of business communications to the cloud. This core capability and third party validation of Mitel’s leadership in the cloud and Unified Communications space helps differentiate your business and can serve as proof points to further your sales efforts.

Questions? Please feel free to get in touch. Download the full Report

Mitel Wins Prestigious Nemertes PilotHouse Award

Mitel has been awarded the 2012 Nemertes PilotHouse Award (Market Challenger category) for IP telephony products. Awarded by Nemertes Research, IT professionals gave Mitel top marks for value, customer service and technology. Results are based 100% on the experiences of IT decision-makers who rate leading IP telephony providers of IP call-control servers and handsets/softphones. These and other similar unsolicited award results can help influence IT professionals as they create or reassess their IP telephony strategy.

Mitel’s overall rating from 2011 – 2012 went from 3.43 to 4.10 topping Alcatel-Lucent, Siemens Enterprise Communications, and Shortel. Mitel improved in all areas:

  • Value (3.44 to 4.30)
  • Technology (3.39 to 4.10)
  • Customer service (3.44 to 3.90)

Value: Mitel surpassed all vendors in value. Mitel’s shift in focus toward virtualization and its ability to explain the value proposition of its virtualized offerings has gained traction with customers. IT professionals say, with Mitel, they receive value-added features for the price.

Technology: Mitel’s technology score reflects leadership in the area of virtualization. Continued VMware integration, along with enhanced cloud-based offerings and mobility integration, will help Mitel to maintain this position.

Customer service: Customer service scores place Mitel in the top 50 percentile. The organization has opportunities for improvement as it continues to help organizations support Mitel virtualized solutions.

Mitel’s partnership with VMware and focus on virtualization solutions have advanced the organization into a leadership position in the IP telephony space. Read the 2012 Nemertes PilotHouse Award press release or see the Resources section below to access the full report and a two page summary.

CompTel Communications Blood Drive

Richardson Community Blood Drive
Providing Relief for victims of West, Texas, the Boston Marathon and Moore, Oklahoma
Sunday, June 23, 2013
1 pm - 6 pm
Red Cross Bloodmobile
561 W. Campbell Rd. Richardson, Texas 75080
To reserve your spot, please visit Red Cross use sponser keyword: richardsontx or contact CompTel Communications at 972-980-1012
All presenting donors will receive one free taco and lemonade from Fuzzy's Taco Shop plus a discount from CompTel Communications for service work.
Hosted by CompTel Communications and Fuzzy's Taco Shop
Visit RedCrossBlood or call 1-800-RED-CROSS today to schedule and appointment

Mitel MiVoice Office

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The Mitel MiVoice Communications Platform (CP) Small Business Promotion makes a sub 20 user business more flexible and responsive. With a complete suite of out of the box business productivity applications, business costs will be driven down while your staff productivity goes up.

  • No More Out of Office – Ensure you don’t miss important customer calls. Using the inbuilt dynamic extension express feature, employees can twin their desk phone with any other phone.
  • Flexible Working Made Easy – For small businesses, the retention of key employees with important skills is crucial. Flexible working is built into the Mitel MiVoice CP with no additional cost or complexity.
  • Lower Mobile Costs – mobile employees can to stay productive by routing calls to their device of choice while reducing long distance and mobility charges.
  • Conferencing Built In – Meet-Me and Ad-hoc audio conferencing is built into the Mitel MiVoice CP, making it easy to collaborate quickly with colleagues without having to pay a hosted conference provider for the privilege.

    Read more: Mitel MiVoice Office

Total Economic Impact of Mitel Virtual Solutions

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This study from Forrester Research provides a framework to evaluate the TEI associated with deploying Mitel Virtual Solutions. It shows how one company achieved greater than 80% ROI and a payback period of less than 8 months with Mitel Virtual Solutions.

Forrester found that organizations can realize benefits in the form of:

  • End user productivity savings with UC and better user experience.
  • Cost avoidance of an alternative voice solution and corresponding annual support.
  • Communications cost savings from utilizing SIP trunking technology.
  • Failover savings from using software-based technology.
  • Hardware and disaster recover savings from virtualization.
  • IT administrative savings through faster recovery.
  • Training cost avoidance.
  • Cost savings from better scalability.
  • Lower risk of loss from downtime.
  • Increased flexibility.

Read more: Total Economic Impact of Mitel Virtual Solutions

Mitel Selected as a RE/MAX® Approved Supplier

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Mitel is pleased to announce that we’ve become an official member of RE/MAX’s Approved Supplier Network. The RE/MAX Approved Supplier Network includes a select group of manufacturers and service providers who have been placed on a pre-approved vendor list for RE/MAX broker and owner access. Mitel has the distinction of being the only supplier of hosted or premise based solutions as a result of the approval process.

Mitel is a global provider of business communications and collaboration software and services. Mitel delivers a powerful suite of communication solutions that extends the "in-office" experience anywhere, on any device. Whether a broker owner is a small real estate office with a few desktop phones or a multi office branch who manages a sophisticated contact center, the needs are the same. In the simplest form, Mitel’s Communication Portfolio offer consists of:

  • Basic Voice
  • Phones
  • Unified Communications and Collaboration Applications
  • Management and Reporting

Mitel’s communication products are designed to easily integrate with a wide variety of existing systems and business processes. Whether a broker owner needs to update an existing telephony system, add collaboration tools, improve customer service, or support mobile and remote workers, Mitel provides comprehensive communication solutions that can be tailored to RE/MAX needs.

Request more information.