Allegiance Capital - Mitel MiVoice Office and Salesforce Integration

Today’s economic environment has dramatically increased the many challenges facing today’s successful businesses.  Only with the best products, the best customer service, and the best business support technologies, can today’s companies hope to survive and prosper.  Being aware of these challenges, it was imperative that Allegiance Capital find a way to significantly improve communications with their valued customers and new sales prospects.  Allegiance elected to investigate an approach known as Customer Relationship Management(CRM) software that could provide the sophisticated “hi-tech” capabilities needed to step up to the highest levels of customer service interaction and support.

Allegiance contacted CompTel Communications to evaluate their communications environment and to help them select the best solution.  The selected CRM product was, which could be fully integrated with Allegiance’s Mitel MiVoice Office (formerly Mitel 5000) Communications System.  Using the integration interface software Unified Communicator Express for provided and installed by CompTel, an Allegiance representative can now fully schedule, track and manage customer communications utilizing the web-based application to fully interact with the company’s communication system. can now be used to select and dial all desired phone numbers, and automatically keep track of customer and sales prospect calls and results.  No more misdialed numbers, with less time and effort consumed by the customer representative.

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CompTel Holiday Offers

Who says the holidays are over? We aren't.  Check out the offers CompTel is providing. Some of these are only being offered for a limited time, so you better hurry.

Inter-Tel Axxess to Mitel 5000 Migration Program - This technology upgrade program is for existing Inter-Tel Axxess® customers who are ready to migrate to the Mitel 5000 Communications Platform (CP). This promo allows your customers to take advantage of a no charge re-activation of many of their existing Axxess software options and licenses, as applicable, on their new 5000 Communications Platform (CP). The program provides a generous net rebate of $500 US to customers when migrating their Axxess system.

SX-200 ML / EL / ICP to Mitel 5000 Technology Upgrade - This upgrade program is for SX-200 small business customers who wish to upgrade their Mitel SX-200 ML / EL or SX-200 IP Communications Platform (ICP) to Mitel 5000.The program assists SX-200 ML / EL / ICP customers to upgrade their technology to the latest Mitel 5000 hardware platform by enabling activation of voice mail ports and ACD capability on the Mitel 5000, and by enabling migration of their phones to new digital or IP phones by taking advantage of a special "Buy 2, Get 1 Free" offer on the same order as their new Mitel 5000 system, at a reduced cost.

Move to Mitel for 5000 - The Move to Mitel Competitive Displacement Program for 5000 is targeted at customers who are utilizing NEC, Nortel™, Avaya®, Toshiba® and Inter-Tel Axxess* systems with a minimum of 15 phone users. When you replace a qualifying competitor system with 15 or more users with a Mitel 5000 you will receive special pricing via 3-phones-for-the-price-of 2 (Buy 3 phones and get the 3rd phone of the same model for free) on qualifying phones. Typical savings of 15 - 20% on the IP or digital desktop pricing makes it easy for your end-customers to make the Move to Mitel! Act now - this promotional pricing is only available until April 30, 2012!

All promotions are effective through January 31, 2012 unless otherwise noted.

New Website

CompTel is proud to announce the unveiling of our new website.  We are still adding valuable content to enable our customers to make a more informed decision concerning their telecommunications needs.

Check back often to view new content.

Happy Holidays to Our Customers

Happy Holidays

CompTel Wishes All of Our Customers A Safe and Happy Holiday Season

As we approach the end of the year I would like to take a moment to thank you for your business and wish you all the best during the holidays. In February, of 2012, CompTel will celebrate its 26th year in business and without loyal customers like you this simply would not be possible.

The employees of CompTel and their families would like to extend their gratitude to all of our customers. 

Rick Fox - Operations Manager