In today’s highly competitive business environment, effective and reliable communications are critical to a business’s success. Therefore, it is important that you invest in a unified communications solution that allows you to take advantage of the latest productivity enhancing IP applications that can deliver increased performance throughout your organization – that solution is NEC’s SL1100 Communications System. This unique platform is the ideal solution for any small business. The SL1100 makes your team more reachable, responsive and productive.
Value for your money
Powerful communications with a small business price tag. Only pay for what you need, with an entirely scalable solution. Lower operational costs considerably by making smarter use of your communications. A range of remote/home office options to help lower brick and mortar costs.
Easy to use
Intuitive features that the whole team can use, without the need for training. Desktop phones, wireless handsets and applications include shortcuts that speed up working processes. Time-saving applications empower your team to become more productive.
Work Smarter – SL Desktop Suite
Intuitive applications to increase efficiency and productivity NEC’s SL Desktop Suite delivers to you an integrated Unified Communications (UC) solution that enhances your organization’s productivity and collaboration. This productivity-boosting solution offers you key functions that deliver excellent business benefits.The SL1100 Desktop Suite feature requires the optional Client License for each user (p/n 1100087). Every active station can be equipped with Desktop Suite.
Manage Communications from Your Desktop PC
The SL Desktop Suite’s Desktop Client is an intuitive application providing full call control from your PC screen. With just a few clicks of your mouse, you can click-to-dial, manage calls and lookup contacts. For Microsoft® Office Outlook® users, it easily integrates with your Outlook contacts, providing click-to-dial functionality within emails for further time-saving benefits.
Support for Remote and Mobile Workers
The SL Desktop Suite’s Softphone is a portable telephony application, offering you system phone functionality from your laptop, from wherever you are; ideal for remote and mobile workers. With the Softphone, your workers will have the communications tools they need to work efficiently and productively, whether they’re in the office or on the road.
Stay Connected While on the Move
Remain reachable on the same number from wherever you are With Mobile Extension, you can take your office number with you when you’re on the road. It provides you access to system features such as caller ID, call transfer and voicemail and it really is like being in the office, whether you’re travelling or sitting in traffic. Company specialists can now be empowered to maintain high service standards when out of the office since they remain reachable from any location. Salespeople can use Mobile Extension to ensure that even when they’re on the road, they never miss a call which could lead to a lucrative business opportunity. With DECT handsets for wireless voice communications, you can keep in-touch with customers and colleagues from any in-building location.
More than Voicemail
Advanced features for enhanced communications. InMail is more than just a regular voicemail box. Packed with powerful business features, this is a solution to make keeping up to date easier than ever. It offers Message Notification to your desktop phone, home office or mobile phone to allow you to monitor your mailbox effortlessly from wherever you are. You can even choose to receive email notifications with the message included as an audio attachment. No matter what you’re up to, you can have the right recorded message to match. With three personalized greetings, you can select the one most appropriate depending on your availability or the time of day. Additionally, the Call Record feature enables you to keep track of important discussions. Recordings can be emailed to colleagues and stored for quick reference at a later time.
Automatic Call Distribution (ACD)
Improve customer service levels through intelligent call routing The SL1100’s ACD facilitates the handling of high call volume with a minimum number of resources. It reduces caller hold time and distributes call volume evenly among your employees. Callers are given the option of either immediately leaving a message for agent callback or holding for an agent. Those who wish to hold hear initial and repeating announcements encouraging them to remain in the call queue. This prevents callers from hanging-up and reduces lost calls thereby helping to improve employee efficiency and streamline staffing. A single system-wide license is required for the ACD feature (p/n 1100091). InMail is required for the ACD feature.
Extend the reach of your communications With the SL1100’s networking capabilities, you can extend the reach of your communications to remote offices and mobile workers and ensure that your business can collaborate effectively. You can eliminate duplication and improve efficiencies by transparently sharing a single voicemail and intercom system. It also enables you to share trunks and transfer calls easily. The networking feature requires an SLNet License (p/n 1100092) in each system of the network. There is a maximum of (5) sites per network.
Manage Smarter – My Calls
Reduce abandoned calls and increase responsiveness MyCalls (Call Management Software) is a complete call management solution which provides detailed call activity, allowing you to respond to changing conditions in your business more quickly. Your workforce is your most important asset, and now you can manage your whole team from your desktop PC. It provides you with powerful reporting and measurement tools as well as recording capabilities.
Keep Them Connected
Use your mobile phone to stay connected through your office number, from anywhere. DECT wireless communications maximizes reachability from anywhere on the premises. Built-in conferencing for business meetings reduces travel costs. Never miss important messages with enhanced voicemail to keep you up to date
Questions? Please feel free to get in touch.
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